Patrick: My job as an IT systems administrator consists of dealing with problems related to the server, workstations and basic software. I install the software, I check their version, I adapt them, I administer them, I do development if necessary, I provide technical support.
Hélène: The system administrator has an important role within the company. Here are my main daily missions: software installation, system update, creation of user accounts, management of WiFi, mail servers, advice and assistance to users sysadmin skills.
Nolane: I consider myself to be a versatile IT technician able to manage the entire IT system of a company (hardware, applications, servers, networks).
What do you like most about your job?
Patrick: I like to keep an eye on everything. I take care of the functioning of the system, but also of its security and its evolution.
Hélène: I really like interactions with users. I am happy to be able to help them out and be of service to them. I also like to train interns within my company.
Nolane: I have a more particular affection for the system rather than the network. I do a little bit of code and everything related to software and the operating system interests me.
What do you like least about your job?
Patrick: When you work in a service provider, you must always be prepared to intervene in the context of very serious emergencies and on often staggered time slots.
Hélène: There is nothing that I don't like about my job. Except perhaps having to deal with the stress of users when they experience outages.
Nolane: I don't like when I have too many trips to do because it encroaches on my family life.
What are the qualities required to exercise this profession?
Patrick: You have to be patient and listen.
Hélène: You have to be resourceful and an educator.
Nolane: You have to be aware of the latest technological innovations and know as many types of servers or operating systems as possible.
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