Work area Support Engineer
Filled in as Tier II Desktop Support Technician for both on location customers just as far off office clients. Performed investigating of VPN admittance to the organization's neighborhood, just as non-super client level UNIX and Macintosh.
If work area side help for PC and PCs
Introduced Windows working frameworks
Coordinated the testing and execution venture of LANDesk Management Suite (Intel's rendition of SMS), whose resource the board segment created a product permit report that considerably improved planning methodology.
Resume for desktop support engineer Example
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Miriam Kemp
5719 Azuza Lane, Phoenix, AZ 11111
E: mkemp@anymail P: 555-231-8205
Proficient Summary
A conscientious expert with an energy for administration in the data innovation industry. Talented in a wide scope of work area applications, their utilizations, and how to keep up and fix them. Master relational communicator who isn't fulfilled until the client is fulfilled.
Aptitudes
Work Experience
Work area Support Engineer Assistant2015 – Present
Design antivirus programming to completely secure IT climate.
Screen the exhibition of the PC frameworks and address issues as they emerge.
Offer specialized help for programming reconfigurations to help in capacity customization.
Test programming execution all through the work area organization to guarantee top execution.
Introduce PC equipment and programming on work areas to keep adaptations current.
Start and complete Microsoft Windows worker working framework refreshes.
Organization with LAN/WAN and dynamic catalog for consistent organization association.
IT Center Associate2014 – 2015
Answerable for the upkeep and fix of switches, switches, and reinforcement frameworks fundamental to arrange usefulness.
Aided firewall upkeep all through the organization climate to keep up a protected framework.
Filled in as the Microsoft Windows work area working framework asset individual to rapidly address complex client issues.
Performed setup testing of antivirus programming in an arranged climate.
Backing Assistant2013 – 2014
Finished secret word changes and provided dynamic catalog uphold.
Introduced both PC equipment and programming.
Addressed recently recruited employee questions with respect to Microsoft Office.
Prepared staff on another worker PC access convention.
Schooling
MCSA Windows 10 accreditation Exam 70, 698 and Exam 70-6972017
HDI Desktop Support Technician Certification (2016)
Partner of Science in Network Administration–2015
Southwest Community College
Leisure activities and Interests
I appreciate being outside when I am not grinding away, so I am dynamic in planting and open air sports, for example, bicycling and golf. To be dynamic in the network, I volunteer at the neighborhood network garden sorting out the vegetable planting regions and filling in as a data facilitator for the nursery all in all.
Diminished the organization season of another PC by half by making hard plate pictures containing a normalized rundown of use suites and security refreshes.
Elevated to Senior Technician accused of helping and settling issues including UNIX, Mac, and Windows.
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