Expected set of responsibilities
The Sr. Voice Engineer will liable for driving system and conveyance of complex Voice and Trader Voice projects. Mindful to lead work exertion for continuous basic tasks in regions of Voice recording and Unified Communications. This individual will be working intimately with other specialized subject matter experts and draftsmen, just as security and consistence, organization and creation the executives experts answerable for conveyance of a safe, consistent and stable undertaking UC stage. Overseeing complex ventures inside organization administration endorsement and guaranteeing effective usage.
Obligations/Duties:
This individual will be answerable for usage and arrangements conveyance of Unified Communications items and upgrades dependent on current creation voice engineer job description organizations for Voice over IP and Trader Voice framework
Give VoIP and Trader Voice administrations uphold at a mid to cutting edge level to the undertaking
Perform mid to cutting edge level Cisco UC organization, execution and investigating of CUCM, CUC, Meeting Place, UCCX, CUPS, CUBE, CER, CVP, Jabber, Gateways MGCP, H323, SIP, CTI combination to exchanging stages, dialers, call recorders and work area stages, and supporting framework
Give Planning, Design and Implementation all through the introduce Lifecycle, including application and equipment overhauls, and arrangement streamlining
Audit and plan framework designs and voice prerequisites for NICE Recording framework for Call Manager and IPC organizations
Work intimately with the chose Voice Recording seller, (NICE/Cybertech) to survey framework particulars and the related agreements
Give and keep up design documentation of media communications framework and making handover documentation to Service Operations
Investigate network/VOIP issues, alluding to merchants or experts as fitting
Answerable for executing and keeping up all parts of the VOIP network foundation (for example Cabling-Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security)
Take an interest in multi-discipline configuration groups to give arrangements and scope quantification of gear and VOIP organization
Give Tier 3 Team acceleration and interface w/Vendors to determine all issues varying
Execute strategic designs to meet tight timetables and to guarantee insignificant interruption to the Customer climate giving World Class Customer Service to inside and outside clients
Give VoIP and organization occurrence and issue the board
Help with improvement of documentation for principles necessities inside the office
Give exact, clear, brief documentation and help to Service Operations
Audit and guarantee exact frameworks documentation is kept up over the span of the undertaking
Magnificent cooperative person with capacity to arrange and help out others and give junior Team part coaching
CUCM incorporation with Microsoft Lync, and IPC frameworks
Host project meeting with key work force to survey project progress, distribute status covers a planned premise
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