Partnerships are an important part of our business development. At the same time, partners for us are, first of all, like-minded people, with whom it is much easier to make customers happy. Not so long ago, we wrote about the principles on which our company builds partnerships and why cooperation with Tucha is much more than just financial benefits. Now we decided to talk with partners to find out from them the answers to such important questions:
What is a partnership for you? What is the place of partnership in business development? Who are your partners?
What do you pay attention to when choosing partners and what do you think is the most important thing in a partnership? What principles of cooperation with partners are you guided by?
What do you yourself never allow in a partnership and what do you consider unacceptable in relations with partners?
Tell us how you became a Tucha partner. What do you value in cooperation with us the most?
The slogan of our affiliate program is “Recommend with confidence”. How confident are you in recommending Tucha to your clients? Does cooperation with us increase the loyalty of your customers, does it make them happier?
Zhigalkin
Sergey Zhigalkin, managing partner of Cursor
About the importance of partnership.
Partnership is always about reliability. For us, partners are those companies and people from related fields in which we are 100% confident and who are always ready to recommend as reliable service providers.
Our partners are, of course, Tucha, also the Bitrix24 dealer company, the Ukrnames domain name registrar, the Unisender e-mail newsletter service and the Publica SMM agency.
On the principles of choice.
As mentioned earlier, this is, first of all, reliability. We also consider experience in the service market and the ability to satisfy the needs of the most demanding customers to be important qualities.
About inadmissible in partnership.
If we transfer a valuable client who requires a special approach, we always explain the specifics of such cooperation. And we also expect that the partner will listen to us and will not allow a situation when the service level is below the proper level.
About partnership with Tucha.
We worked on one of the projects that is hosted on Tucha servers. Before that, we also repeatedly encountered sites hosted in Tucha's clouds, but this was the first interaction experience when working on a large project using the company's services and technical support. We were pleasantly surprised and satisfied as much as possible with the result of this cooperation. After that, little by little communication began with the partner department, which turned into a reliable partnership techsupport resume.
About Tucha's recommendation to his clients.
For both cloud hosting and other tasks, we 100% recommend Tucha to our clients. As a hosting provider, you are # 1 on our list.
As for whether cooperation with Tucha increases the loyalty of our customers, we think that it is.
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